Job Description

Job Description

Job Description

Reports to: E-commerce Director / Head of

Sales / Business Owner

About the Role

We are seeking an experienced Amazon Online Store Manager to take full ownership of our

Amazon Seller Central account and branded storefront. In this hands-on role, you will drive

revenue growth, optimize product visibility and conversions, manage inventory to prevent

stockouts or overstock, execute advertising campaigns, and maintain excellent account health.

This position is ideal for a proven Amazon expert who thrives in data-driven e-commerce, stays

current with Amazon policy changes, and excels at turning insights into actionable strategies to

scale sales profitably.

Key Responsibilities

 Own end-to-end management of the Amazon Seller Central account and Amazon Brand

Store / Custom Storefront, ensuring high performance across USA Marketplace.

 Create, optimize, and maintain product listings: write/revise SEO-optimized titles, bullet

points, descriptions, backend search terms, A+ Content / Enhanced Brand Content, and

images/videos to maximize discoverability and conversion rates.

 Monitor and improve key Amazon performance metrics: account health, order defect

rate, late shipment rate, pre-fulfillment cancel rate, customer feedback, IP complaints,

suppressed/inactive listings, and policy compliance.

 Manage inventory planning and FBA/FBM operations: forecast demand, create

shipments, resolve stranded inventory, monitor inbound/outbound performance, minimize

storage fees, and coordinate with suppliers/warehouses.

 Develop and execute PPC (Sponsored Products, Sponsored Brands, Sponsored Display)

campaigns: keyword research, bid management, negative keywords, ACoS optimization,

and campaign scaling to achieve ROI targets.

 Analyze sales data, traffic reports, business reports, brand analytics, and search term

reports using Amazon tools (and third-party software like Helium 10, Jungle Scout, or

Sellerboard) to identify growth opportunities, fix underperformers, and inform

pricing/promotion strategies.

 Launch and manage promotions, deals, coupons, Lightning Deals, and seasonal

campaigns to boost velocity and rankings.

 Handle customer service escalations, A-to-z Guarantee claims, returns, and negative

reviews to maintain strong seller ratings and protect brand reputation.

 Stay ahead of Amazon policy updates, algorithm changes, and best practices; implement

proactive fixes to avoid suspensions or restrictions.

 Collaborate with internal teams (creative, product development, supply chain, marketing)

and external vendors (photographers, copywriters, agencies) to ensure high-quality assets

and timely updates.

 Report weekly/monthly on KPIs: sales revenue, units sold, profit margins, advertising

spend/return, organic vs. paid traffic, conversion rate, and growth vs. targets.

Basic Qualifications (Experience Required)

 3+ years of direct, hands-on experience managing Amazon Seller Central accounts

(brand-registered preferred) with proven results in driving multi-million dollar annual

sales.

 Demonstrated success optimizing Amazon listings for SEO, improving Best Seller Rank,

reducing ACoS, and scaling revenue through PPC and organic strategies.

 Strong track record managing FBA inventory, avoiding long-term storage fees, and

maintaining healthy account metrics (ODR 1%, etc.).

 Proficiency with Amazon Seller Central tools, Advertising Console, Brand Analytics, and

at least one major third-party Amazon tool (Helium 10, Jungle Scout, Viral Launch, etc.).

 Analytical mindset with experience interpreting data to make decisions; comfortable with

Excel/Google Sheets for reporting and forecasting.

 Ability to work flexible hours to align with peak Amazon traffic, launches, and global

time zones if managing international marketplaces.

Preferred Qualifications

 Experience managing Amazon Brand Stores (custom storefronts) and A+

Premium/Enhanced Brand Content creation.

 Previous success launching new products or entering new Amazon

categories/marketplaces.

 Knowledge of Amazon international expansion (Canada, Mexico, Europe, etc.).

 Familiarity with Shopify/WooCommerce integration or multi-channel e-commerce

management.

 Certification or advanced training in Amazon advertising or seller tools.

What We Offer

 Competitive base salary + performance bonus tied to sales and profit growth

 Remote work flexibility

 Health benefits, paid time off, and professional development opportunities

 Chance to shape and scale a growing Amazon business with significant autonomy

We are an equal opportunity employer committed to diversity and inclusion.

Feel free to customize placeholders (location, salary hints, specific tools, or product category

focus) based on your needs! If you like variations (e.g., more emphasis on PPC, international

markets, or team leadership), let me know.

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